Cass Information Systems
Internet Reporting Services
 

Instructions for using CassPort on XP SP2

The following instructions will help you to successfully use CassPort on Windows XP with Service Pack 2.
 

Install ChartFX

ChartFX allows you to view chart graphics displayed by the CassPort application.

  1. When the CassPort application attempts to display a chart and ChartFX is not installed, the following message may display in the information bar directly under the address bar portion of your browser. Proceed with the installation by clicking the information bar.

  1.  In the following options list click Install ActiveX Control...

  1. In the dialog like the one below, click Install.

 

Install AlternaTIFF

AlternaTIFF allows you to view bill images.

  1. When you click the link to install the AlternaTIFF image viewer, follow the instructions on AlternaTIFF's Web site to install AlternaTIFF.

  2. At some point during the installation the following message may display in the information bar, directly under the address bar portion of your browser. Click the information bar to display your options.

  1.  In the following options list click Install ActiveX Control...

  1. In the dialog like the one below, click Install.

  1. Resume following the instructions on AlternaTIFF's Web site to install and register the AlternaTIFF viewer.

Allow CassPort pop-ups

The CassPort application uses pop-ups to deliver information and acquire input from users. It is important to be able to view these pop-up items.

  1. When the CassPort application attempts to display pop-ups, you may see a message displayed in the information bar, directly under the address bar portion of your browser. Click the information bar to display a list of options for viewing pop-ups.

  1.  In the following options list click Always Allow Pop-ups from This Site...

  1. Then answer Yes to allow pop-ups from my.cassport.com.

 

Enabling OutsideView for TransInq

For TransInq, Microsoft Internet Explorer has to pass a compatibility check for OutsideView. For this you need the Microsoft Virtual Machine. If you need help with this, please contact your client representative.

Additional information on Windows XP SP2

For additional information about XP SP2: www.microsoft.com/windowsxp/sp2/preinstall.mspx

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