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Make an Inquiry

The CassPort INQUIRY feature enables you to generate a report based directly on a shipper invoice number (pro number) or document number (bill of lading or purchase order number).

To directly access a billing record by invoice number:

  1. Select the Invoice radio button.

  2. Enter the invoice number (pro number) in the field.

  3. Click Get Results. The requested record(s) display.

To directly access a billing record by document number:

  1. Select the Document radio button.

  2. Enter the document number in the field.

  3. Click Get Results. The requested record(s) display.

See information about client billing instructions.

Sample view

The following tables provide descriptions of the Inquiry information.

Inquiry Search Criteria Guidelines

Guideline

Example

Use only alpha numeric characters.

12345 - (not #12345 or 1_2345)

Do not use spaces, dashes, hyphens, or other special characters as separators.

A12345 - (not A-12345 or A*12345)

Use leading zeros when they appear in the invoice or document number.

00012345 - (not 12345)

Separate each number by a comma when you enter multiple numbers (a maximum of fifteen).

12345,67890,A45678 - (not 12345, 67890, A45678)

 

Inquiry Headings

Carrier

Name of the company receiving payment; possibly a vendor or party other than a carrier.

Pro Number

Invoice, freight bill, air bill or similar identification number used by the carrier for payment application purposes.

Document Number

Client (shipper) reference number (e.g., bill of lading, shipper ID, or purchase order number).

Amount Billed

Requested payment amount on the referenced pro number (invoice).

Amount Paid

The actual amount paid on the referenced pro number (invoice).

Diff

Represents the difference between the Amount Billed and the Amount Paid.

Process/Reject Date

Cass invoice process/reject date.

Paid/Reject Date

Cass invoice paid/reject date.

Check / ACH #

Number assigned to the payment to the carrier or vendor or date of ACH funds transfer. A number in green represents an ACH payment, while a number in blue represents a check payment.