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Calculations for metrics

Unique calculations are monitored and updated daily to provide the most current information on numbers of bills and dollar totals. Below, see calculation definitions of the 14 items listed in the metrics grid.

Totals

The totals columns are sorted by processing category:  EDI, Paper, and All (combined). Metric results are posted in percentages and actual numbers. Percentages are calculated as EDI dollars or bills divided by total dollars or bills and paper dollars or bills divided by total dollars or bills.

Calculation definitions

Paid (currency type) Total dollars paid on processed invoices.

Reject (currency type) Dollar amount of invoices that entered processing but were rejected because they failed to meet client billing requirements.

Duplicate (currency type) Dollar amount of invoices rejected because they were duplicate bills. Detection of duplicate bills varies by customer.

Recycle (currency type) Dollar amount of invoices rejected because they did not match a client’s shipment record. These bills are recycled based on client specific settings until a match is found, or they are rejected with the reason Match Failure. Recycled bills apply to EDI bills.

Other (currency type) Dollar amount of rejected invoices not identified as duplicate or recycled bills.

Total Bills The total number of invoices processed. This includes paid and rejected bills.

Paid Bills  The total number of paid invoices.

Reject Bills The total number of invoices that entered processing, but were rejected because they failed to meet client requirements.

Duplicate Bills The total number of invoices rejected because they were duplicate bills. Detection of duplicate bills varies by customer.

Recycle Bills The number of invoices rejected because they did not match a client’s shipment record. These bills are recycled based on client specific settings until a match is found, or they are rejected with the reason Match Failure. Recycled bills apply to EDI bills.

Other Bills The total number of rejected invoices not identified as duplicate or recycled bills.

Audit Savings The difference between the amount billed and amount paid as a result of adjustments (cuts) made during the auditing process.

Audit Cuts The total number of invoices where an audit adjustment was made.

Audit Savings/Bill  Calculated by All Audit Savings divided by All Paid Bills. Paper Audit Savings per bill is calculated as Paper Audit Savings divided by Paper Paid Bills. EDI Audit Savings per bill is calculated as EDI Audit Savings divided by EDI Paid Bills.